Document Details

Document Type : Thesis 
Document Title :
A Framework to improve the Accessibility of Social Media Accounts
إطار عمل لتحسين إمكانية الوصول للحسابات على منصات التواصل الاجتماعي
 
Subject : Faculty of Computing and Information Technology 
Document Language : Arabic 
Abstract : Nowadays, access to social media platforms is a necessity and no longer a luxury, as organizations and governments use them as the primary method to deliver important information. However, it is unfortunate that the number of people with disabilities is increasing with time while they are still unable to access social media content. According to a survey conducted in 2017 by the General Authority for Statistics in Saudi Arabia, 7.1% of the Saudi population has some disability. While according to the World Health Organization, more than one billion patients have some disability, representing 15% of the world’s population. Also, according to our research, not much effort is being done to develop solutions for accessibility problems on social media platforms. Therefore, this research thesis aims to provide a framework that, if used efficiently by content providers and social media platform developers, will produce accessible social media for people with hearing and visual disabilities. This framework addresses the different types of content published on social media plat- forms, such as text, images, and video. The proposed framework, which we named Social Media Accessibility Framework (SMAF), includes three main components: guidelines that help account owners who create content on social media platforms to enhance the accessibility of their accounts, technical recommendations for social media developers, and a measurement method that can be used to assess the accessibility of social media accounts. An initial framework was proposed based on the collective review of the literature in the field. The framework was then evaluated and tested using Twitter with the help of a sample of volunteers with hearing disabilities, visual disabilities, and no disabilities. The framework was later adjusted based on the evaluation results, and the final framework was produced. The results showed a clear improvement in the accessibility of tweets when the guidelines were followed during the creation of the tweets. SMAF could also be applied to different social media platforms. Key Word: Accessibility, Hearing disability, Visual disability, Twitter, Social media platforms 
Supervisor : Prof. Arwa Yousuf Al-Aama 
Thesis Type : Master Thesis 
Publishing Year : 1445 AH
2023 AD
 
Added Date : Tuesday, November 28, 2023 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
رنا خالد الزهرانيAlzahrani, Rana KhalidResearcherMaster 

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